support@gyanrank.com +91 7479554247 Official Exam SaaS OS
Billing & Refund Guarantee

Refund Policy

Fair, transparent, and hassle-free 7-day subscription refund rules for coaching institutes.

Last Revised: September 07, 2026
7-Day Subscription Refund Guarantee
Applicable for Institute Subscription Plans

1. Institute Subscription Refunds

Coaching institute subscription payments can be refunded within 7 days of transaction under the following conditions:

  • Refund request is submitted within 7 days of payment completion.
  • The institute has conducted 2 or fewer exams during the paid period.
  • If more than 2 exams have been conducted, the plan is not eligible for a refund.

2. How to Claim a Refund

To initiate a refund request, send an email to support@gyanrank.com or call/WhatsApp support at +91 7479554247 with:

  • • Registered Institute Email & Name
  • • Payment Gateway Order ID / Razorpay Payment Reference
  • • Reason for refund request

3. Processing Timeline

Approved refunds are credited back to the original source payment method (Bank Account, UPI, or Card) within 3 to 7 business days.

GyanRank Unified App
Official All-in-One Android App For Institutes • Teachers • Students
Manage Operations, Create Tests & Learn Anywhere on App

Single unified app for Institutes to manage batches, Teachers to publish tests & notes, and Students to attempt live CBT exams.

GyanRank Support
GyanRank Help & App
Online Support

Hello! 👋 How can we assist your institute or student account today?

Official Support (+91 7479554247)
Chat on WhatsApp Download Android App