Refund Policy

Last updated: July 2026

1. Institute Subscription Refunds

Institute subscription refunds can be requested within 7 days of payment under the following conditions:

• Refund is allowed only when the institute has taken 2 or fewer exams after payment.
• If more than 2 exams have been taken, the subscription is not eligible for a refund.
• Refunds are not available for accounts suspended for policy violations.

2. How to Request a Refund

Send an email to support@gyanrank.com with your registered email, payment ID, account name, and refund reason. We review eligible requests within 3-7 business days.

3. Non-Refundable Cases

• Refund request is made after 7 days from payment for institutes.
• The institute has taken more than 2 exams after payment.
• Account is locked or suspended due to misuse, fraud, or policy violation.
• Promotional or special offer plans are non-refundable unless required by law.

4. Contact

For refund inquiries, email support@gyanrank.com.