Refund Policy
Last updated: March 2026
Subscription Refunds
We offer refunds under the following conditions:
- Within 7 days of subscription purchase for monthly plans if no exams have been created.
- Within 14 days for annual plans if no exams have been created.
- Refunds are not available for the ₹1 welcome offer plan.
How to Request a Refund
Send an email to support@gyanrank.com with your registered email, payment ID, and reason for refund. We will process eligible requests within 5-7 business days.
Non-Refundable Cases
- Subscription has been actively used (exams created, students enrolled).
- Request made after the refund window.
- Account suspended due to policy violations.
Contact
For refund inquiries, email support@gyanrank.com.