Refund Policy

Last updated: April 2026

Subscription Refunds

We offer refunds under the following conditions:

• Within 3 to 7 days of subscription purchase for monthly plans, based on account activity review.
• Within 7 days for annual plans if no significant platform usage has occurred.
• Refunds are not available for promotional or special offer plans unless required by law.

How to Request a Refund

Send an email to support@gyanrank.com with your registered email, payment ID, and reason for refund. We review requests within 3-7 business days and process eligible refunds accordingly.

Non-Refundable Cases

• Subscription has been actively used for institute operations (exams created, users onboarded, or reports generated).
• Request made after the applicable 3-7 day refund window.
• Account suspended due to policy violations.

Contact

For refund inquiries, email support@gyanrank.com.